Your Personal Data
What we need
Cactus and Almonds will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include your name and email plus in some cases your address and telephone number.
Why we need it
We need to know your basic personal data in order to contact you to arrange your bookings as well as any extras if booking a yoga reatreats package. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.
If you have elected to join our newsletter mailing list we will only require your name and email address to contact you regarding any news, offers or other information about Cactus and Almonds.
What we do with it
All the personal data we process is processed by our staff in the UK and for the purposes of IT hosting and maintenance this information is located on servers within the UK. No third parties have access to your personal data unless otherwise stated.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Any information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
What are your rights?
If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
You can contact us via the following email address: [email protected]
Processing of personal information
We process personal information for certain legitimate business purposes which include some or all of the following:
- Where the processing enables us to enhance, modify, personnalise or otherwise improve our services / communications for the benefit of our customers
- To identify and prevent fraud
- To enhance the security of our network and information systems
- To better understand how people interact with our websites
- To respond to enquiries which we receive via the website
- To determine the effectiveness of promotional campaigns and advertising
Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard, and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so, please contact us to let us know. Please bear in mind that if you object, this may affect our ability to carry out tasks above for your benefit.
If you have any questions about the handling or protection of your personal data or your rights under this online agreement please email: